The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Paid parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Sports & Fitness
Fitness centre
Services
Room service
Laundry
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Alcala, 476,
Madrid,
Spain,
28027,
Community of Madrid
Map view
street view
Alcala, 476,
Madrid,
Spain,
28027,
Community of Madrid
City landmarks
Plaza de Toros de Las Ventas，
Plaza de Toros de Las Ventas
2.8
km
Event hall
IFEMA Convention Center
3.1
km
Calle de Alcala
1.1
km
Museum
Prado National Museum
5.9
km
Football Stadium
Santiago Bernabeu Stadium
5.0
km
Calle de Alcala
Plaza de la Independencia
1.1
km
Shopping Area
Centro Comercial Alcala Norte
610 m
Church
Immanuel Baptist Church
1.9
km
Calle Albacete 5
Edificio AGF
2.2
km
Calle Alcala 237 Plaza de Toros las Ventas
Museo Taurino de Madrid
2.8
km
Calle Arturo Soria No 101
Museo Africano Mundo Negro
2.0
km
Cemetery
Cementerio de Nuestra Senora de la Almudena
1.9
km
Square
Plaza Mayor
6.9
km
Park
Parque Juan Pablo II
2.4
km
Calle de Salvador de Madariaga 4
Islamic Cultural Center and Mosque of Madrid
2.2
km
C/ O'Donnell
Torrespana
3.4
km
Park
Parque del Oeste
2.6
km
Football Stadium
Estadio Metropolitano
2.7
km
Plaza de Alsacia
Homenaje a la Mujer
2.5
km
Square
Puerta del Sol
6.6
km
Casino
Gran Via
6.5
km
Calle de Alcala 237 Plaza de Toros
Estatua a Jose Cubero "Yiyo"
2.8
km
Calle Villaescusa 56
En Forma Madrid
2.1
km
Mall
Centro Comercial Las Rosas
2.5
km
Avenida Partenon 5 Metro Feria de Madrid
Circlassica
3.1
km
Calle de San Roman del Valle 8 Arcos
Centro Cultural Antonio Machado
2.3
km
Av. de Brasilia
Parque Breogan
2.4
km
Plaza de Colon
Marmol Mapa de los viajes de Colon
2.4
km
Nearby
Park
Quinta de los Molinos park
470 m
Casino
V De Vegas
590 m
Restaurants
Restaurante El Tostado
80 m
Calle Alcala 476
Vips
120 m
Calle de Alcala 474
Restaurante 3b
210 m
Calle de Alcala 491
Taberna Entre Castillas
230 m
Calle de Alcala 497
Ginos
250 m
GINOS Calle de Alcala 492
Restaurante Asiatico Sorgo Rojo
290 m
Calle Alcala 501
La Tagliatella
320 m
Calle de Alcala 498
Da Fa Restaurante
250 m
Calle Alcala 497
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
friendly staff
out of city center
dated services
7.8/10
Very good
Rooms
8.3
Location
7.3
Service
8.3
Dining
8.0
Guest reviews
7.8/10
based on 13 reviews
4/5
based on 164 reviews
8.9
8.9/10 based on 8230 reviews
#308 of 495 hotels in Madrid based on Tripadvisor
Steven
United Kingdom,
May
2024
8.0/10
The hotel is located in a pleasant area with shops, restaurants, and bars, a bit off the beaten track but quiet. The rooms are spacious, comfy, and offer a nice view. The service is top-notch, professional, helpful, and friendly. The dining experience is exceptional but can be a bit confusing at first. The location provides easy access to the airport and shopping mall. A great overall experience with minor room for improvement.
Rooms
8.0
The rooms were spacious, comfy, and had a nice view.
Service
9.0
The service was cool and the staff were very professional, helpful, and pleasant.
Location
7.0
The hotel is in a pleasant area with convenient access to the airport and shopping mall.
Dining
8.0
The dining offerings were exceptional, with fresh orange juice and a good variety, although a little limited on hot food options.
Facilities
8.0
The hotel facilities were enjoyable and well-maintained.
Martin
United Kingdom,
April
2024
7.8/10
The hotel is conveniently situated for a quiet stay, offering spacious, clean, modern rooms. The service is friendly and supportive, although some aspects are past their expiry dates. The location is good for airport access but a bit far from the city center. The dining options are varied, and the facilities are accommodating.
Rooms
9.0
The rooms were spacious, large, modern, and quiet.
Service
7.0
The service was friendly and helpful, with some aspects needing an update.
Location
7.0
The hotel offers easy access to the airport but is distant from the city center.
Dining
8.0
The dining options were varied and good.
Facilities
8.0
The hotel provides good facilities for a comfortable stay.
John
United States,
March
2024
9.0/10
My stay at the hotel was excellent overall. The rooms were very nice looking, spacious enough for two guests, and impeccably clean. Being located on the fourth floor also offered a great view. The service was top-notch; the staff were very friendly and were always ready to help with any questions I had. The location, while not in the city center, was ideal with a train station nearby for easy access to the city, and it was very close to the airport and the IFEMA where I needed to go. The dining experience was incredible with a variety of options that exceeded my expectations. The facilities were well-equipped and added to the overall comfort of my stay.
Rooms
9.0
The room was very nice looking, spacious for two guests, and very clean, with a great view from the fourth floor.
Service
9.0
The staff was extremely friendly and helpful with any questions I had.
Location
8.0
The hotel location was ideal with easy access to the train station and close to the airport and the IFEMA where I needed to go.
Dining
10.0
The dining experience was incredible, easily the best I've ever had, with a variety of options that exceeded expectations.
Facilities
9.0
The facilities were well-equipped and added to the overall comfort of my stay.
Jean
United States,
November
2023
7.8/10
The hotel offers spacious rooms with a nice view and a kind staff, making the stay comfortable. However, the room setup could be improved for large groups arriving simultaneously. It provides good value for money overall.
Rooms
9.0
The room was big, clean, and comfortable with large windows and a nice view.
Service
8.0
Location
7.0
The hotel is located a bit off the beaten track in a quiet area with shops, restaurants, and bars, easy to access from the airport via metro. It is slightly basic compared to the online pictures.
Dining
8.0
The breakfast was exceptional, offering unlimited fresh orange juice and a good variety of options, though a bit limited on hot food choices.
Facilities
7.0
The hotel provides basic facilities but is convenient in terms of access and amenities offered.
William
United States,
August
2023
8.2/10
The hotel is conveniently located near a metro station, making it easy to access the city center and La Latina. The dining options are fantastic, with a great selection available. The only downside is that some services seemed past their expiry dates.
Rooms
9.0
The room I stayed in was so big and clean, larger than any other hotel I visited during my vacation. The large east-facing window in Room 427 provided a beautiful view.
Service
8.0
The staff were very accommodating, especially Veronica who was incredibly helpful.
Location
7.0
The hotel is a bit out of the city center but conveniently located on the green metro line, offering easy access to the main attractions. It is close to a subway station, making transportation simple.
Dining
9.0
The dining experience was fantastic with a great selection available. The Dim Sum was incredible and included in the room rate.
Facilities
8.0
The facilities were modern and well-maintained, offering a comfortable stay for guests.
clean
out of city center
Rod
United States,
July
2023
8.2/10
My stay at the hotel was fantastic! The rooms were spacious, modern, clean, and very quiet even with an open window. The location was superb, with easy access to the metro station and close to the Madrid Airport. The staff was professional, helpful, and friendly. However, the dining options were a bit expensive and repetitive.
Rooms
9.0
The rooms were large, spacious, clean, modern, and quiet.
Service
9.0
The staff was extremely professional, helpful, and friendly.
Location
8.0
The location was great, with easy access to the metro station and close to the Madrid Airport.
Dining
7.0
The dining options were a bit expensive and repetitive.
Facilities
8.0
The hotel had good facilities.
Mark
United Kingdom,
July
2023
8.2/10
The hotel is situated in a pleasant area with shops, restaurants, and bars, slightly off the beaten track. While it may not be the best if your main focus is visiting Madrid, it offers a quiet and enjoyable stay. The location is convenient with easy access to the metro station and the airport, making it ideal for travelers.
Rooms
7.0
The rooms were good overall, but during check-in, they weren't as clean as expected for a 4-star hotel. It could have been better organized, especially for large groups arriving simultaneously.
Service
9.0
The service was exceptional, with staff members being extremely helpful and knowledgeable about the area. They made sure the entire hotel was really clean, enhancing the overall experience.
Location
8.0
The hotel is conveniently close to a subway station, making it easy to reach Madrid downtown. Additionally, it is located in a great area where I have lived, offering a pleasant atmosphere with nearby amenities.
Dining
8.0
The dining experience was fantastic with sumptuous offerings, including home-baked Alentejo bread. However, it was quite crowded at times, especially in the mornings when bus tours departed simultaneously.
Facilities
9.0
The hotel had great facilities, which added to the overall enjoyment of the stay. Everything was well-maintained and provided a comfortable experience.
Lynn
United States,
June
2023
6.8/10
During my 5-day stay, the hotel had clean and comfortable rooms, but the service was not so enthusiastic. It's close to a metro station for convenient transportation, but it's far from the tourist attractions area.
Rooms
8.0
The rooms were in good condition and clean, with a pleasant temperature of 28C when entered.
Service
5.0
The service was past their expiry dates and lacked enthusiasm.
Location
6.0
The hotel is near a metro station, supermarkets, and nice restaurants, but it's not the best location if your trip is to Madrid.
Dining
7.0
In the morning, the breakfast was good and fresh, featuring pastries and creative salads, but it costs 15€ each.
Facilities
8.0
The facilities are in excellent condition, offering room service and laundry.
clean
far away
Frances
United Kingdom,
June
2023
7.8/10
The hotel rooms could have been set out better for large groups arriving at similar times, and they were not as tidy as they could have been; however, they were very clean. The view was nice, but very noisy, especially with staff touching my door very early in the morning for cleaning. Two ice.
Rooms
7.0
The rooms were very clean.
Service
9.0
The staff was fantastic, very friendly, and helpful.
Location
7.0
The location is good if you don't want to stay at the very center of Madrid; it's a bit far from the city center, about 25 minutes with the metro. It is still a bit far from the center but easy to access from the airport and near a nice restaurant.
Dining
8.0
The dining experience was fantastic, though the takeaway Jimmy Dean breakfast sandwiches were not very good.
Facilities
8.0
The hotel's facilities were nice and helpful.
Clean
Noisy
Karen
United States,
June
2023
7.8/10
The hotel's rooms were large, clean, and equipped, though the check-in process for a non-smoking room could be smoother. The service provided was pleasant and helpful, with nice gestures like a thank-you during checkout. The location, although slightly off the beaten track, offered a quiet and pleasant setting with nearby amenities. The dining experience, while repetitive, offered a good selection, especially the fresh fruit and pastries. Overall, a decent choice but with some areas that could be improved.
Rooms
8.0
The rooms were spacious, clean, and well-equipped.
Service
9.0
The service was very pleasant and helpful; staff gave good advice and assistance.
Location
7.0
The location was slightly off the beaten track but quiet, with shops and restaurants nearby.
Dining
7.0
The dining options were repetitive but had a good selection, including fresh fruit and pastries.
Facilities
8.0
The facilities were good, with attentive staff and a variety of services available.
Gary
United Kingdom,
June
2023
8.4/10
Upon entering the newly re-designed room that was a comfortable 28°C, I was pleasantly surprised by its fantastic layout and cleanliness. Despite being on the street side, the room was remarkably quiet even with the window open. The staff was kind and attentive, contributing to a very enjoyable stay.
Rooms
9.0
The room was spacious, clean, and provided a great level of comfort.
Service
8.0
The service was nice and helpful. The receptionist was welcoming and always willing to assist.
Location
9.0
The location was great, with easy access to the city center and la Latina via the nearby metro station. Although slightly out of the city center, it was convenient due to the proximity to the green metro line. Additionally, being close to a nice restaurant added to the overall appeal.
Dining
8.0
The dining experience was good with a fresh selection, though the fixed price for each meal could be limiting. On the positive side, the variety of food options was impressive.
Facilities
8.0
The facilities met expectations, providing a comfortable and convenient stay.
friendly staff
basic accommodations
Natasha
United Kingdom,
June
2023
8.2/10
The hotel's location provides easy access to Madrid's key areas and the airport. The rooms are spacious, warm, and comfortable, with lovely views. The service is exceptional with friendly and professional staff. The dining offers a good variety, though slightly repetitive. The facilities are well-equipped and maintained.
Rooms
8.0
The rooms were very nice, big, warm, and comfortable with a nice view.
Service
9.0
The staff were very friendly, professional, and helpful, ensuring a pleasant stay.
Location
7.0
The hotel is a bit out of the city center but easily accessible by metro, with a pleasant area offering shops and dining options.
Dining
8.0
The dining experience is really exceptional, with a good variety of offerings and fresh orange juice.
Facilities
9.0
The facilities are well-stocked and maintained to cater to various needs.
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